Fire safety and security solutions for retail and hospitality
Introduction
Complete fire and security systems for retail and hospitality
With over 40 years of experience, we understand the unique challenges of securing customer facing areas with high footfall- where operational continuity, surveillance, fire prevention and access control are absolutely critical.
We provide fire and security for high-street or flagship retail stores, shopping centres, retail parks, hotels, student accommodation, hostels, leisure centres, gym, cinemas, and sports stadiums. WLS will offer a custom made fire and security solution to protect your customers, your property and your assets.
Call us on 020 8676 4300
Call us on
020 8676 4300
Talk to one of our experts today or request a free, no-obligation quote
Security systems
From deterring unauthorised access to monitoring high-value stock areas, WLS’ security solutions ensure discreet yet comprehensive protection of your premises.
- Intruder alarms and perimeter protection
- Discreet yet high-definition CCTV systems
- Access control and staff intercom systems
- Automatic doors and secure staff entry points
- Security bollards and shutters for storefronts
Fire protection systems
We supply, design, install, commission, and maintain a wide range of safety and security systems, including:
- Addressable and conventional fire alarm systems
- Emergency lighting for safe evacuation
- Aspirating smoke detection for kitchens, server rooms, and storerooms
- Fire doors (BM TRADA-compliant available)
- Fire extinguisher supply and servicing
All our fire safety systems are designed to meet British Standards and local authority requirements. Whether you’re fitting out a new build or upgrading existing infrastructure, our team ensures your facility is fully compliant and protected against fire risk.
40 years working in retail and hospitality
Since 1983, we have worked within a wide range of environments, including:
- High-street and flagship retail stores
- Shopping centres and retail parks
- Hotels, resorts, and guesthouses
- Restaurants, cafés, and bars
- Gyms, leisure centres, and entertainment venues
From luxury hospitality to fast-paced retail, we tailor every system to your brand, your building, and your operational priorities.
Where we work
Fire prevention and security for London and the South East
We’re based in Crystal Palace, South London, but our work takes us much further. We cover all of central London, Greater London and the whole of the South East from Surrey, Sussex and Essex, to Berkshire, Hertfordshire and Hampshire. For reliable fire or security systems, call us.
Our fire & security engineers are trusted by
Servicing and maintenance
WLS has over 40 years of experience servicing and maintaining retail and hospitality sites across London. Our fully qualified engineers ensure your fire and security system is operational and fully compliant with the law when it matters.
We offer bespoke maintenance contracts and emergency call-out services designed to prevent unnecessary downtime, ensuring your fire and security system remains functional, without disruptions.
Call us on 020 8676 4300
Call us on
020 8676 4300
Talk to one of our experts today or request a free, no-obligation quote
Industry leading
Our accreditations
At WLS, creating safe space is what we do and our engineers are fully NSI Gold, Safe Contractor and BAFE accredited. We are proud of our industry-leading accreditations that reflect our commitment to high standards.
Keep your customers safe. Protect your brand.
From fire alarms, CCTV, intruder and access control to automated gates, barrier and bollards, WLS provides fully integrated systems that keep your customers, your stock and your site safe.
- Over 40 years of industry experience
- Accredited for fire and security system design and installation
- Fully compliant with BS, NSI, and BAFE standards
- End-to-end service—from consultancy and system design to maintenance
- Trusted by high-street retail, shopping centres, hotels, restaurants, gyms and entertainment venues
Your questions answered
Explore our frequently asked questions to understand our sector-specific approach better.
Need more help?
WLS has over four decades of experience maintaining and servicing warehouse and logistics facilities across the region. Our dedicated team of qualified engineers ensures that every fire and security system remains fully operational, legally compliant, and ready to perform in critical moments. We provide tailored maintenance packages and rapid-response support to minimise downtime and keep your operation running smoothly.
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The WLS Guarantee
* First time fix or solution provided every time *
We strive to be the UK's leading fire and security company, with an uncompromising focus on our customers and the solutions we deliver. Our team knows how important it is to create safe spaces you can trust.
With over 40 years experience in the industry, our expert team continues to closely follow the latest developments in fire and security technology. From our first installation to where we are today, our customers have always been our focus. They trust us to consistently provide an effective and high-quality result.
We’re proud to offer the WLS Guarantee to each of our customers.
- We will arrive at your premises within the specified time slot.
- We treat our customers as we wish to be treated ourselves.
- We will act professionally at all times, arrive on time, smartly dressed in uniform.
- We will do our work quickly and without fuss.
- Once the work is completed we will ask you to review what we have done to ensure you are happy with the results.
- We will leave the site clean and tidy.
- We guarantee a first-time fix or to provide a solution on every call out.
- We fix 90% of problems first-time.
- If we cannot propose a solution we will refund the call out charge.
- We guarantee transparency in our pricing.
- We provide a full breakdown of costs with every quotation.
- We will get your approval for any additional work required to ensure you are kept up to date throughout the installation.
- Our customer support team is available 24/7 to assist you with any issues.
- You can reach us via phone or email for prompt assistance.
- We are committed to ensuring your satisfaction and security.
- We will specify the best solution to meet your needs and budget.
- We only install systems that are reliable and easy to use.
- We will install the solution to the very highest standards.
- All our systems come with a 12-month parts and labour guarantee.
- We will offer a free service 6 months after installation to ensure everything is in working order.
Resources
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