Servicing overview

40+ years of commercial door entry repairs and servicing

Door entry systems in commercial premises are busy. Letting people in, letting people out, the wear and tear can take its toll.

As well as installing and integrating door entry systems with access control technologies and intruder alarms, our team has expertise in repairing and servicing all types of commercial door entry systems.

Regular maintenance is essential for the reliability of door entry systems. Servicing safeguards your premises and ensures your business complies with insurance requirements.

WLS Door Entry Security MD

Industries we serve

We service and repair door entry systems across many industries

Our extensive door entry repairs and maintenance knowledge has been gained by working in many different environments and industries in London and the South East.

Industry leading

Our accreditations

At WLS, creating safe space is what we do and our engineers are fully NSI Gold, Safe Contractor and BAFE accredited. We are proud of our industry-leading accreditations that reflect our commitment to high standards.

NSi Gold Logo
Iso  Placeholder
ISO   Placeholder
GATESAFE Logo
Fire Alarm Safety BAFE Registered London
DHF Logo
BM Trada Q Mark Logo
Exor Compliance
ADSA Logo

Call us on 020 8676 4300

Call us on
020 8676 4300

Talk to one of our experts today or request a free, no-obligation quote

Contact WLS

Servicing overview

Look after your door entry and intercom with a WLS service contract

A good quality commercial door entry system keeps businesses running efficiently and ensures the highest level of security.

We repair and maintain all types of door entry technologies and offer ongoing maintenance contracts on an annual basis.

WLS Door Entry Products MD

“WLS were extremely prompt in providing their services. They attended our premises within 24hrs of our request, sending an engineer before we even had time to pay the call out invoice. The engineer fixed our entry system within a matter of minutes and the guy I was corresponding with on the phone was v friendly - an all round great experience - Thanks!”

Joseph Pryce

Gainsbury & Whiting Productions

Call us on 020 8676 4300

Or request a callback in the morning or afternoon

Our work

Our door entry system solutions are trusted by leading institutions

We have installed door entry systems for multiple businesses across London and the South East. Read more about our work below.

Hill Mead Primary School Security
Education
WLS updated the school’s existing audio entry system to a video entry system and designed the new installation

Door entry and intercom repairs, servicing or upgrading

Door entry and intercom systems are one of the busiest pieces of technology in a commercial building so keeping the system functioning optimally requires regular servicing by door entry experts like WLS.

Whatever door security system you have – whether it’s keypad or remote door entry – we can help with repairs and maintenance.

WLS Van Servicing London MD

Commercial door entry repairs and servicing FAQs

Find answers to your most pressing questions about door entry and intercom maintenance.

What is commercial door entry and intercom security?

Commercial door entry maintenance involves first checking with the customer whether they’re experiencing any operational difficulties. Then we check the door entry panels and locking devices for correct operation and strength. The servicing also includes checking power supply for correct output voltage and checking the electrical mains and connections that control the door entry security system. Finally, the maintenance finishes with a completion of the door entry and intercom log book which we leave on site in a secure box.

It is recommended that commercial door entry be serviced at least annually. However, specific requirements may vary based on local regulations and the type of equipment. Regular inspections help identify potential issues before they become serious.

The testing process of commercial door entry systems involves a thorough examination of all the entrance equipment to ensure it operates correctly. Certification is provided upon successful completion of testing.

If you notice any issues with security door entry equipment, report them immediately to your maintenance provider. Prompt reporting can prevent potential hazards and ensure safety. Always prioritise safety and compliance.

The WLS Guarantee

* First time fix or solution provided every time *

We strive to be the UK's leading fire and security company, with an uncompromising focus on our customers and the solutions we deliver. Our team knows how important it is to create safe spaces you can trust.

With over 40 years experience in the industry, our expert team continues to closely follow the latest developments in fire and security technology. From our first installation to where we are today, our customers have always been our focus. They trust us to consistently provide an effective and high-quality result.

We’re proud to offer the WLS Guarantee to each of our customers.

On your premises
  • We will arrive at your premises within the specified time slot.
  • We treat our customers as we wish to be treated ourselves.
  • We will act professionally at all times, arrive on time, smartly dressed in uniform.
  • We will do our work quickly and without fuss.
  • Once the work is completed we will ask you to review what we have done to ensure you are happy with the results.
  • We will leave the site clean and tidy.
  • We guarantee a first-time fix or to provide a solution on every call out.
  • We fix 90% of problems first-time.
  • If we cannot propose a solution we will refund the call out charge.
  • We guarantee transparency in our pricing.
  • We provide a full breakdown of costs with every quotation.
  • We will get your approval for any additional work required to ensure you are kept up to date throughout the installation.
  • Our customer support team is available 24/7 to assist you with any issues.
  • You can reach us via phone or email for prompt assistance.
  • We are committed to ensuring your satisfaction and security.
  • We will specify the best solution to meet your needs and budget.
  • We only install systems that are reliable and easy to use.
  • We will install the solution to the very highest standards.
  • All our systems come with a 12-month parts and labour guarantee.
  • We will offer a free service 6 months after installation to ensure everything is in working order.
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