Fire and security system servicing
Introduction
Servicing for your fire and security systems
A faulty fire prevention and security system is dangerous to your building’s occupants.
Regular servicing by a specialist installation company like WLS is essential in protecting your premises and your people. It’s an investment you can’t put a price on. We service commercial and residential fire and security systems in London and the South East.
Our long-standing installation and servicing expertise of 40+ years is gained across many industries.
Industries we work with
We provide services across a range of sectors
Our long-standing fire and security expertise is gained across many different environments and industries, in both commercial and domestic settings. We work across London and the South East.
Commercial services
Fire and security systems we service
Our technicians are specialists in many different types of fire prevention and security solutions. Make sure your systems are optimally functioning at all times by setting up a regular servicing contract.
Call us on 020 8676 4300
Call us on
020 8676 4300
Talk to one of our experts today or request a free, no-obligation quote
Industry leading
Our accreditations
At WLS, creating safe space is what we do and our engineers are fully NSI Gold, Safe Contractor and BAFE accredited. We are proud of our industry-leading accreditations that reflect our commitment to high standards.
Service contracts
Service contracts tailored to you
Our service contracts are designed to meet your unique needs, ensuring optimal performance and peace of mind. Choose from a range of options that provide comprehensive coverage for your fire and security systems.
Customisable plans for every business size
Transparent pricing with no hidden fees
24/7 support and rapid response times
Service contracts
Service contracts tailored to you
Customisable plans for every business size
Whether you're a small business or a large corporation, we have a plan that fits.
Transparent pricing with no hidden fees
Enjoy clear pricing structures that help you budget effectively.
24/7 support and rapid response times
Our dedicated team is always on standby to assist you.
Pricing
Service Call Out Details and Rates (Non-Contracted Customers)
Monday to Friday 8:30am to 5:00pm
(All of our work is guaranteed. Please refer to our Terms and Conditions)
Fire alarms, Security & Satellite
Call out charge including 30 minutes labour:
£135 + VAT
Additional labour per hour:
£95 + VAT
Return visit charge, (if required), including 30 minutes labour:
£100 + VAT
Gates / Barriers / Bollards
Call out charge including 30 minutes labour:
£200 + VAT
Additional labour per hour:
£95 + VAT
Return visit charge, (if required), including 30 minutes labour:
£120 + VAT
Automated doors
Call out charge including 30 minutes labour:
£250 + VAT
Additional labour per hour:
£130 + VAT
Return visit charge, (if required), including 30 minutes labour:
£150 + VAT
Out of hours call out rates
Monday to Friday 5:00pm to 8:30am; All day Saturday, Sunday & Public Holidays.
Call out charge including 30 minutes labour:
£275 + VAT
Additional labour per hour:
£140 + VAT
(Automatic doors not included)
Servicing notes
All rates include 30 minutes of travel to site. Additional travel time will be charged at the relevant hourly rate. We request that non-contracted clients cover the initial call out charge before we attend. Payment can be made by phone with a credit/debit card or via bank transfer. Account details as follows:
Payment details: Account Name: WLS Ltd; Account Number: 23700491; Sort Code: 60-05-34
Our fire & security engineers are trusted by
Call us on 020 8676 4300
Call us on
020 8676 4300
Talk to one of our experts today or request a free, no-obligation quote
Meet the professionals behind our success
At WLS, we only recruit engineers, technicians and consultants of the highest calibre. This ensures our customers receive the maximum benefit from the fire and security systems that we install.
Jeremy Ewen
Jason Jeffrey
Samantha Price
Qemal Tervoli
Our work
Our fire and security solutions are trusted by leading institutions
We have installed fire and security systems for multiple businesses across London and the South East. Read more about our work below.
The WLS Guarantee
* First time fix or solution provided every time *
We strive to be the UK's leading fire and security company, with an uncompromising focus on our customers and the solutions we deliver. Our team knows how important it is to create safe spaces you can trust.
With over 40 years experience in the industry, our expert team continues to closely follow the latest developments in fire and security technology. From our first installation to where we are today, our customers have always been our focus. They trust us to consistently provide an effective and high-quality result.
We’re proud to offer the WLS Guarantee to each of our customers.
- We will arrive at your premises within the specified time slot.
- We treat our customers as we wish to be treated ourselves.
- We will act professionally at all times, arrive on time, smartly dressed in uniform.
- We will do our work quickly and without fuss.
- Once the work is completed we will ask you to review what we have done to ensure you are happy with the results.
- We will leave the site clean and tidy.
- We guarantee a first-time fix or to provide a solution on every call out.
- We fix 90% of problems first-time.
- If we cannot propose a solution we will refund the call out charge.
- We guarantee transparency in our pricing.
- We provide a full breakdown of costs with every quotation.
- We will get your approval for any additional work required to ensure you are kept up to date throughout the installation.
- Our customer support team is available 24/7 to assist you with any issues.
- You can reach us via phone or email for prompt assistance.
- We are committed to ensuring your satisfaction and security.
- We will specify the best solution to meet your needs and budget.
- We only install systems that are reliable and easy to use.
- We will install the solution to the very highest standards.
- All our systems come with a 12-month parts and labour guarantee.
- We will offer a free service 6 months after installation to ensure everything is in working order.
FAQs
Find answers to your most pressing questions about our fire and security servicing.
Fire maintenance involves regular checks and servicing of fire safety equipment. This ensures that all systems are functioning correctly and comply with safety regulations. Regular maintenance is crucial for protecting lives and property.
It is recommended that fire equipment be serviced at least annually. However, specific requirements may vary based on local regulations and the type of equipment. Regular inspections help identify potential issues before they become serious.
Compliance standards refer to the legal requirements that fire safety equipment must meet. These standards ensure that all fire systems are effective and reliable. Adhering to these regulations is essential for safety and legal protection.
The testing process involves a thorough examination of fire safety equipment to ensure it operates correctly. This includes checking alarms, extinguishers, and emergency lighting systems. Certification is provided upon successful completion of testing.
If you notice any issues with fire safety equipment, report them immediately to your maintenance provider. Prompt reporting can prevent potential hazards and ensure safety. Always prioritise safety and compliance.
Call us on 020 8676 4300
Or request a callback in the morning or afternoon